Intellectual property and data privacy: the hidden risks of AI Unlike AI chatbots, rule-based chatbots are more limited in their capabilities because they rely on keywords and specific phrases to trigger canned responses. Does the chatbot integrate with the tools and platforms you already use? If you have customers or employees who speak different languages, […]
Bot Names: How to Name Your Chatbot +What We've Learned365+ Best Chatbot Names & Top Tips to Create Your Own 2024 You can deliver a more humanized and improved experience to customers only when the script is well-written and thought-through. And if you want your bot to feel more human, you need to write scripts in a way that makes the bot conversational in […]